Hero banner section for Techify's FAQs page with clean dark blue background and informative headline about customer support and common questions Hero banner section for Techify's FAQs page with clean dark blue background and informative headline about customer support and common questions

FAQs – Everything You Need to Know

Find quick answers to your questions about orders, shipping, returns, and more.

Shipping & Delivery

We offer free, tracked worldwide shipping on every order — no hidden fees, no surprises. Your delivery is always secure, transparent, and backed by our premium shipping experience — including full buyer protection at no extra cost.

Orders are usually processed within 1–2 business days. Once shipped, you’ll receive a confirmation email including a link to Track Order.

Most orders arrive within 7–14 business days from the date of shipment, depending on your location. We provide tracked & reliable shipping on every order, so you can monitor your package in real time via the Track Order page.

If your package is delayed, please allow a few extra days due to customs or postal delays. If your order appears lost, simply reach out via Contact Us form — we’ll look into it and, if necessary, arrange a replacement or full refund.

Techify™ is proudly based in the European Union, with operations and customer support managed from Slovakia. Our mission is to build a future-ready brand centered on quality, innovation, and trust.

We ship from our trusted global fulfillment partners, depending on your location. This allows us to offer free international shipping while maintaining reliable delivery and high product standards.

Orders & Payments

We accept all major and secure payment methods, including Visa, MasterCard, American Express, JCB, Discover, Diners Club, Apple Pay, Google Pay, and PayPal. For full details, please visit our Payment Methods page.

You can cancel or modify your order within 12 hours of placing it. After that, your order is processed and shipped, and we can no longer make changes. If you need urgent help, please contact us via the Contact Us form.

Once your order is shipped, you'll automatically receive an email with a tracking link. You can also follow your order anytime through our Track Order page.

Absolutely no account needed. You can checkout as a guest anytime. That said, creating an account unlocks faster checkout, access to your order history, and an exclusive 10% off your first purchase – the offer will pop up automatically when you visit the site.

Returns & Exchanges

We accept returns within 14 days of delivery, provided the item is unused, in original condition, and with all packaging intact. For complete terms, visit our Returns & Refunds Policy.

To begin a return or exchange, contact us through our Contact Us form with your order number for return. Our support team will guide you through the next steps

Customers are responsible for return shipping costs unless the item arrived damaged or we made a mistake with your order.

Once we receive and inspect the returned item, refunds are processed within 10 business days. Your refund will be issued to the original payment method used at checkout.

Account & Security

Simply click on "Sign Up" or "Create Account" at the top of our website. Fill in your details, and you’ll be ready to explore everything Techify™ has to offer. You can also manage orders more easily and access exclusive discounts.

No worries. Just click on the "Forgot Password" link on the login page, enter your email, and we’ll send you a link to securely reset your password.

Once logged in, you can update your email address, shipping details, and payment information anytime through the Account section.

Absolutely. We use advanced encryption protocols and secure infrastructure to ensure your personal data and payment information are fully protected. For full details, view our Privacy Policy.

Shopping at Techify™ is completely secure. All transactions are processed through Stripe, a trusted global payment processor. We never store your payment details on our servers.

Discounts & Promotions

We regularly run limited-time deals, bundle offers, and exclusive subscriber-only promotions. To stay updated, sign up for our newsletter and follow us on social media.

During checkout, simply enter your discount code in the "Discount Code" field. Once applied, the total will update to reflect your savings.

First-time here? Enjoy an exclusive 10% off your first order! The offer will pop up automatically when you visit the site – just create an account and apply the code at checkout.

Contact & Support

You can reach our customer support team via our Contact Us form. We strive to respond to all inquiries within 24 hours.

For urgent issues, please mark your email as "High Priority" and provide a clear subject line. While we handle all requests promptly, marking your message as urgent helps us prioritize.

For real-time assistance, please use the live chat feature available directly on our website.

Can’t find your answer?

Still have a question? Reach out anytime – we’ll respond within 24 hours.